What people use
User Evaluation for.
From discovery interviews to win/loss analysis to stakeholder decks. Pick the workflow closest to yours.
Six common shapes
Pick the workflow closest to yours.
Customer research and UX
Understand what your customers want, where they get stuck, and where they delight. Refine the experience around the answers.
See the workflowSales and customer success
Read every call. Spot churn signals early. Build the case for what to ship next.
See the workflowAgencies
Hit deadlines on insight-heavy deliverables. Brand reports and decks for your clients.
See the workflowAcademic research
Collect data and analyze it with AI. Speed up the lit review, the coding pass, and the write-up.
See the workflowRecruit and gather data
For when you don't have data yet. Hire AI agents to run interviews, send adaptive surveys, or schedule live calls. Recruit from a global pool or invite your own list.
See the workflowDevelopers and integrations
Pull transcripts into your warehouse. Subscribe to test responses. Run AI jobs from your release pipeline. Same endpoints the app uses.
See the workflow
Customer research and UX
Understand customers, refine the product.
Identify the pain points, the delighters, and the patterns that hide in your interview pile. Chat with the data, generate insights, and share findings without re-reading every transcript.
7 of 12 users mentioned hitting a paywall before reaching the “aha” moment.
Accurate transcription
Drop in a recording. Get a speaker-labeled, time-coded transcript in minutes. 57 languages, dialect-aware. Custom vocabulary for jargon and brand names.
AI insights with citations
Pain points, delighters, and themes surface automatically on every file. Each insight links to the line it came from. Save the ones that matter into a Kanban collection.
Visualize trends and themes
Ask the chat agent for a chart, a flow, or a comparison. Bar, pie, and flow charts render inline and save to the Outputs gallery for sharing.
Sales and customer success
Listen at scale; act on what you hear.
Read every customer call. Spot churn signals before they cost you. Build the case for what to ship next from the calls already in your pipeline.
AI reports
Write a brief, pick the calls. The agent drafts a report with sections, charts, and citations. Edit in place; export to PDF or DOCX.
AI decks
Up to 15 slides built from your data. Native PPTX export with editable charts. Open in Keynote, PowerPoint, or Google Slides without re-formatting.
Agentic chat
An AI agent reads your calls and answers in plain language. Cites every claim back to a transcript timestamp. Builds clips, charts, tags, and reports on demand.
Agencies
Hit deadlines, deliver branded outputs.
Turn raw recordings into client-ready findings without burning a week of analyst time. White-label every public link and export with your client's brand.
Clips
Highlight any transcript span; download the matching MP4. Drop the clip into a deck or share it as a link.
AI tagging
Tag every mention of a topic across the project with one chat prompt. Or apply tags manually from the selection toolbar. Move cards between tag lanes to recategorize.
Collections
A Kanban board for grouping insights by theme, journey phase, or persona. Share with stakeholders via a public link. White-label the link so it carries your branding.
Academic research
Coding pass on autopilot.
Speed up the qualitative pass. Run insight templates, get cited findings, and draft a write-up you can shape with your own voice.
Insight templates
Run pre-built passes: jobs-to-be-done, opportunity areas, opposing views, NPS detractors, churn drivers. Every finding cites its source.
Data visualizations
Charts, tables, and graphs generated from your data. Bar charts, pie charts, and flowcharts all live in the Outputs gallery and embed into reports.
Reports and decks
Convert raw data into editable reports and slide decks. Export as PDF, DOCX, or PPTX. Add citations or remove them.
Recruit and gather data
When you don't have the data yet.
Hire AI agents to interview your participants, send adaptive surveys, or schedule live calls you host yourself. Recruit from User Evaluation's global participant pool, or invite your own contacts. Every completion lands in a project ready for chat, tags, clips, and reports.
AI-Curated Interview
An AI agent calls each participant over the browser, runs your discussion guide, asks adaptive follow-up questions, and gives you a recording plus a transcript.
AI-Curated Survey
A chat-style survey where the AI probes deeper based on what each participant says. Qualitative depth at survey volumes. Counts as ¼ of an interview against your seat budget.
Live Interview
A scheduled call you host yourself. We handle invitations, scheduling, the video room, recording, and transcription. Live notes save back to the project automatically.
Developers and integrations
The same endpoints, in your own runtime.
A public REST API at api.userevaluation.com plus HMAC-signed webhooks. TypeScript and Python clients are published; the OpenAPI spec covers anything they don't. Basic, Standard, and Plus plans include API access.
Sync to your data warehouse
Pull transcripts and tags into Snowflake or BigQuery on a schedule. Cursor pagination keeps long pulls reliable, and X-RateLimit-* headers on every response tell you when to back off.
Subscribe instead of poll
Send test.response.submitted, engage.session.completed, or file.transcribed to your endpoint as they happen. HMAC-SHA256 signatures verify the bytes; the dispatcher retries five times before disabling the subscription.
Ground your own agents
Feed your in-house AI agent transcripts and demographics from real research. Tags and citations come back as JSON. POST a job to /v1/projects/:id/reports and poll until status is succeeded.
The whole loop
One workspace. Recruiting, transcription, analysis, sharing.
Every workflow above runs from the same Analyze workspace. Gather data with Engage, analyze it with the agent, and share findings without leaving the project.
Hire your research
agent today.
Start free. Bring a transcript or a brief; the agent takes it from there.