User Evaluation
Start free

Pricing.

“User Evaluation pays for itself 10× over.”

Lukas Schmidt, Senior Product Designer at Urban Mobility Corp

Start free with 3 transcription hours.

1 project, 2 file uploads, free forever. No card required.

Get started for free

Two products. One workspace.

Basic

Best for individuals.

$/ mobilled monthly
Get started for free

Everything in Free, plus

  • GPT-4.1, o3-pro, Claude 4, and other advanced AI models
  • 5 projects with 2 files max
  • 5 transcription hours per month
  • Unlimited AI Insights per project
  • Sentiment analysis
  • Collections per project
  • Unlimited AI Chat
  • Unlimited AI Reports & Presentations
  • AI Tags
  • 2 GB of storage
Popular

Standard

Best for frequent users.

$/ mobilled monthly
Get started for free

Everything in Basic, plus

  • Unlimited projects
  • 15 transcription hours per month
  • Meeting Notetaker for Meet, Teams, and Zoom
  • Unlimited Collections
  • Export & share
  • 25 GB of storage

Plus

Best for teams.

$/ mobilled monthly
Get started for free

Everything in Standard, plus

  • 5 team members (more on request)
  • 50 transcription hours per month
  • White-labelling
  • Third-party integrations
  • Public REST API + webhooks
  • Priority support
  • 1 TB of storage
GDPR compliantCCPA compliantSOC 2 Type II · ISO 27001 · HIPAA

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Pick the Analyze plan that fits your team.

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Feature
Free
Basic
Standard
Plus
Projects
1
5
Unlimited
Unlimited
Files per project
2
2
Unlimited
Unlimited
Transcription
3 hours
5 hrs/mo
15 hrs/mo
50 hrs/mo
Multilingual transcription
Speaker detection
Custom transcription vocabulary
Synced playback
AI Insights
Top 10
Unlimited
Unlimited
Unlimited
Insight templates
Highlight context
Play source content
Manually modify insights
Speaker map
Easy-to-use data viewer
Kanban collections
1
Unlimited
Unlimited
Unlimited
Clips
Storage
1 GB
2 GB
25 GB
1 TB
Sentiment analysis
AI Chat
Limited
Deep Research
AI Reports
Limited
Data visualizations
Limited
Intuitive Report editor
AI Presentation
Limited
PPTX exports
Tagging
AI Tags
Tag collections
Live chat & email support
Meeting Notetaker (Meet/Teams/Zoom)
Export and share
Team members
White-labelling
Public REST API + webhooks
Priority support

Common questions

Frequently asked questions.

Yes. Free forever gives you 1 project with 2 file uploads and 3 transcription hours. No card required.
Upgrade or downgrade any time from Settings → Plan & Usage. For custom volume or enterprise procurement, email tash@userevaluation.com.
Cancel any time from your account. We don't refund the billing period you've already paid for.
Monthly or annually, depending on which billing cycle you choose. Annual gets you two months free.
Auto-generated takeaways for every file you upload: pain points, delighters, themes. Each one cites the exact transcript line. You can add more from templates.
An agent with 14 tools (search, tag, clip, chart, draft report, draft deck, more). Ask in plain language; the agent reads your files and cites every claim. It runs inside each project and as a global assistant across all of them. Free includes 20 assistant messages; paid plans are unlimited.
On paid plans, Deep Research turns one question into a multi-source investigation. The assistant searches your files, the live web, and academic papers, checks what it finds, and returns a cited report. A run can take a minute.
All prices are tax-exclusive; applicable taxes are added at checkout.
People who contribute to and analyze data in the workspace: researchers, designers, PMs. Plus includes 5 seats. More can be added on request.
No setup fees, ever.
Labels on transcript spans. The agent can tag every mention of a topic across your data from one chat prompt, or you can tag manually from the selection toolbar. Browse them in the Tags tab.
Kanban boards of AI Insights you can group, reorder, and share publicly with stakeholders.
Engage is a separate seat for recruiting and running interviews/surveys. Surveys cost ¼ of an interview, so one interview seat covers four survey invites.

Start free.
Upgrade when you outgrow it.

No card to start. Bring one transcript or one brief. The agent handles the rest.

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