Every feature you need
to learn from your users.
Chat with an AI agent that reads your data, builds artifacts on demand, and cites every claim. Recruit and run interviews when you need fresh data. One workspace.
The platform
Analyze and Engage,
on the same workspace.
Analyze
Drop in audio, video, text, PDF, or CSV. The agent transcribes, embeds, and reasons across everything. Ask questions, build charts and decks, save clips, tag themes.
Continue scrolling for every Analyze feature.
Engage
Hire AI agents to run interviews and surveys, or schedule live calls you host yourself. Recruit from a global pool by demographic and qualification, or invite your own list.
Read more about EngageChat
An AI agent that does the analysis for you.
Chat is the front door of every project, and a global assistant spans all of them at once. Ask in plain language. It reads your files, searches the web when the answer isn't there, builds artifacts, and cites the exact source for every claim.
Tool-using agent
14 tools, including searching transcripts, finding tagged quotes, building charts, drafting reports, creating clips, and applying tags. You ask in plain language.
Citations on every claim
Every answer links back to a specific file and timestamp. Click through to verify the source.
Inline visualizations
Tables, bar charts, pie charts, and flowcharts render in the chat thread and save to the Outputs gallery.
Cross-file reasoning
The agent reads across every file in the project. Ask 'top theme across all interviews' and get a ranked synthesis with sources.
Multimodal
Audio, video, text, PDF, CSV. CSVs become queryable tables; recordings become searchable transcripts. All treated uniformly.
Live agent timeline
A visible trace of what the agent is doing while it works: which file it's reading, which tool it's running, what's coming next.
A global assistant, too
The Chat tab works across all your projects at once, not just one. When the answer isn't in your files, it searches the live web and academic papers.
Deep Research
Ask a hard question and the assistant runs a multi-source investigation across your files, the web, and scholarly papers, then returns a cited report. Included on paid plans.
Outputs
One gallery for every artifact you make.
Charts, clips, reports, decks, cards. The agent creates them when you ask in chat. Or click Generate and write a brief. Filter by type; open any to edit.
Bar charts
Frequencies and comparisons rendered from your data. Download as PNG or embed.
Pie charts
Distributions across your dataset. Generated from a chat prompt or the artifact menu.
Flowcharts
User journeys, decision trees, process maps. The agent picks the structure based on your data.
Reports
Editable written documents with sections, charts, and citations. Streams in section by section. Export as PDF or DOCX.
Decks
Slide presentations up to 15 slides. Native PPTX export with editable charts.
Clips & cards
Saved transcript moments and standalone insight cards. Both downloadable and shareable.
Transcription
57 languages. Speaker labels. Custom vocabulary.
Drop a file in; you get a speaker-labeled, time-coded transcript back in minutes. Click any line to seek the player.
I almost gave up during setup. Too many steps before I saw value.
Same here. The first run took ages to load.
57 languages
From English variants to Maori and Swahili. Speaker labels in 24 languages.
Speaker detection
Automatic speaker diarization. Rename a speaker once; the change applies across the file.
Wide format support
MP3, WAV, M4A, MP4, MOV, WEBM, and most variants. PDF and CSV land in the same workspace.
Custom vocabulary
Add brand names, product names, and jargon. Future transcriptions pick them up workspace-wide.
PII redaction
Remove personally identifiable information from audio, video, text, and CSV data.
Synced playback
The transcript follows the player. The player follows the transcript. Click to jump either way.
Insights & Tags
Themes you can count, with citations.
The AI surfaces pain points, delighters, and recurring themes on every file. Tag transcript spans manually, or ask the agent to tag every mention of a topic across the whole project.
7 of 12 users mentioned hitting a paywall before reaching the “aha” moment.
AI-surfaced insights
Key insights, pain points, and delighters generated for every file. Each cites its source line.
Apply tags by chat
"Tag every mention of pricing" runs the agent across your data. Manual tagging works the same selection-toolbar way.
Insight templates
Run pre-built passes: jobs-to-be-done, NPS detractors, churn drivers, opportunity areas, opposing views.
Clips & Collections
Save the moments. Group the findings.
Highlight any transcript span and save it as a downloadable clip. Drag insights and clips onto a Kanban collection to build a narrative for sharing.
One-click clips
Selection-toolbar action turns any transcript span into an MP4. Downloadable, embeddable, shareable.
Kanban collections
Lanes by theme, persona, or journey phase. Color-coded tags. Cards link back to source.
CSV export
Export a collection to CSV, ready to drop into your whiteboard tool as sticky notes for affinity workshops.
Notes
Live notes from interview sessions.
Take notes during a Live Interview; they save back to the project automatically. Group them by session, by discussion-guide question, or by tag.
Follow up: do users skip the tutorial because it’s optional, or because the trigger is hidden?
Live notetaker
Real-time note-taking while a Live Interview is running. Notes attach to the transcript.
Discussion guides
Build the question outline up front. Notes attach to the question they answered, so you can review by question afterward.
Group by anything
Pivot the same notes by session, by question, by tag, or flat list. Search filters across whichever grouping you have selected.
Sharing
Share findings without seat costs.
Public links for any artifact. Read-only access, no account required. Password and expiry on paid plans. Replace User Evaluation chrome with your own logo.
Public links
Project, report, deck, or collection. Each has its own URL. Toggle off any time.
White-labeling
Your logo and brand color on every public link and export. Available on paid plans.
Privacy
Notes and chat history stay private even when the project's public link is on. Encryption at rest and in transit.
When you don't have the data yet
Engage gathers it. Analyze runs it.
Hire AI agents to interview your audience, send adaptive surveys, or schedule live calls. Every completion lands in a project on the Analyze side. Same workspace, same chat, same tags.
Start free.
Bring a transcript or a brief.
No card. The agent reads your data and gets to work the moment you upload.